The Department for Work and Pensions (DWP) has released new figures showing that many people receiving Personal Independence Payment (PIP) are not getting the full financial support they deserve.
According to recent statistics, 11 out of every 100 claimants (11%) are under-claiming their benefits simply because they have not informed the DWP about changes in their circumstances.
This oversight is leaving millions of pounds unclaimed each year and could mean that vulnerable people miss out on the extra money they are entitled to.
Under-Claiming PIP: What the Data Shows
The DWP’s analysis highlights a significant issue with unfulfilled eligibility in the benefits system. PIP ranked second among all benefits with the highest level of unclaimed entitlement.
- In the last year, 30% of total unfulfilled eligibility came from PIP claims alone.
- The unfulfilled eligibility rate for PIP stood at £1.06 billion (4.1%), compared to £870 million (4%) in 2023/24.
Officials say the main reason for this gap is that claimants failed to update the department about worsening health conditions or additional support needs.
Why Claimants Lose Out
According to the DWP, all unfulfilled eligibility happens when people do not report changes in their circumstances. This includes:
- Not informing the DWP that their health condition has deteriorated.
- Failing to mention they require more daily living support.
- Not updating details after changes such as moving house, switching doctors, or changes in personal information.
The DWP stresses that reporting these changes is critical, not only for ensuring correct payments but also to avoid the risk of penalties for giving incorrect or incomplete information.
Current PIP Payment Rates (2025)
PIP is made up of two parts – daily living and mobility components – both of which are paid at either a standard or enhanced rate, depending on the claimant’s needs.
Here are the latest weekly and monthly (four-week pay period) rates:
| Component | Weekly Rate | 4-Week Payment |
|---|---|---|
| Standard Daily Living | £73.90 | £295.60 |
| Enhanced Daily Living | £110.40 | £441.60 |
| Standard Mobility | £29.20 | £116.80 |
| Enhanced Mobility | £77.05 | £308.20 |
These rates show that a person on enhanced daily living and mobility could receive over £749.80 every four weeks, highlighting the importance of accurate claims.
Key Changes You Must Report to the DWP
Failing to keep the DWP updated can result in missed payments or even penalties. Claimants are required to inform the department if:
- Their personal details change (name, address, or GP).
- Their health condition worsens or they need more assistance.
- They are diagnosed with a terminal illness and not expected to live beyond six months.
- They go into hospital, a care home, or abroad for more than four weeks.
- They are imprisoned or detained.
Not reporting these updates could lead to serious consequences, including being taken to court or being fined.
How to Report a Change in Circumstances
Before contacting the DWP to update your claim, you will need:
- Your National Insurance number.
- Your bank account details.
- The name and address of your GP or medical professional.
These details are required so that the DWP can verify your identity and ensure the changes are processed correctly.
The Risks of Not Reporting Changes
The UK Government makes it clear: giving false information or failing to report updates could lead to legal action.
The GOV.UK website warns that you may be taken to court or asked to repay money if you deliberately withhold changes in your circumstances.
This is why it’s vital for claimants to stay proactive.
Reporting changes does not only protect you from penalties – it could also mean you receive more financial help to cope with the extra costs of living with a disability or long-term health condition.
The latest DWP figures reveal a worrying trend: thousands of PIP claimants are missing out on vital financial support because they have not reported changes in their situation.
With PIP rates offering up to £441.60 per pay period for daily living needs and £308.20 for mobility, failing to update details can cost individuals hundreds of pounds each month.
To avoid underpayments, claimants should always notify the DWP about changes in their condition, living arrangements, or personal information.
Staying informed and proactive ensures you receive the correct financial assistance while avoiding legal or financial risks.
Frequently Asked Questions
Many people are underpaid because they fail to report worsening health conditions or new support needs to the DWP.
Without this information, payments remain at a lower rate than the claimant is entitled to.
You will need your National Insurance number, bank account details, and your GP’s name and address before reporting changes to the DWP.
Yes. The DWP warns that you could face fines or legal action if you fail to report changes in your circumstances or provide false information.
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